Why can't I change my name in the Settings screen?

Why can't I change my name in the Settings screen? (viewed 3697 times)

The name used when your account was created is locked in order to provide a secure audit trail for use in court. If you need your name information changed, please contact us and we'll be glad to do it.

Most Frequently Viewed FAQ Pages:

Can I use any web browser with OPTIMAL? (22759 views)
Can I get previous years in my OPTIMAL account? (Yes) (21081 views)
What do I do first? (12029 views)
How do I import SPARC Parenting Time Tracker into OPTIMAL? (10689 views)
What is a 'block' of parenting time? (10577 views)
Can both parents use OPTIMAL? (Yes) (10572 views)
How do I use the OPTIMAL system? (10456 views)
What exactly is OPTIMAL? (10440 views)
What is the OPTIMAL toolbar? (9758 views)
How can OPTIMAL help me? (9748 views)

OPTIMAL LOGIN
Username:
Password: