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How can I edit an existing payment? (viewed 3710 times)

To edit an existing support payment record, follow the steps below.

  1. Click on the Support icon in the OPTIMAL toolbar. The Support Tracker year view appears.

  2. Select the payment to edit by clicking on the Date for the entry to edit.

  3. When the record appears, the Save this entry button is surrounded by a red margin, indicating the record is locked. To unlock the record, click the Unlock button, as shown below.

    This record is locked to prevent accidental updates. To edit and save this record, click the 'Unlock' button.

  4. The margin around the Save this entry button turns green. The record is unlocked and you may now save the record.
Note that editing an existing record may cause the Year to Date totals to change.

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